I.T. Services
If you have issues logging into your Hiram account or have issues within a campus computer lab, please contact visit the Hiram College I.T. Help Desk or contact the I.T. Help Desk by e-mail at helpdesk@hiram.edu or by phone at 330-569-5313. You can also visit in person in Hinsdale 211.
Standard I.T. Help Desk Hours
- Monday – Friday 8 a.m. – 5 p.m.
Summer I.T. Help Desk Hours
- Monday – Friday 8:30 a.m. – 4 p.m.
Learning Technologies Help Desk
If you are having questions about or issues with your iPad or its accessories, be it app issues or hardware issues, please contact the Learning Technologies Help Desk by email (techandtrek@hiram.edu) or phone 330-569-6040. You can also visit in person in the lower level of the Hiram College Library in the Media Services and Learning Technologies Help Desk area.
Standard Learning Technologies Help Desk Hours
- Monday – Friday 8:30 a.m. – 5 p.m.
Summer Learning Technologies Help Desk Hours
- Monday – Friday 8:30 a.m. – 4 p.m.
Media Services Help Desk
If you are having issues with technology in a classroom you can reach out to the Media Services Help Desk by email (instech@hiram.edu) or by phone 330-569-5360. You can also visit in person in the lower level of the Hiram College Library in the Media Services and Learning Technologies Help Desk area.
Standard Media Services Help Desk Hours
- Monday – Friday 8:30 a.m. – 5 p.m.
Summer Media Services Help Desk Hours
- Monday – Friday 8:30 a.m. – 4 p.m.
Looking for Residence Hall or ResNet Internet Assistance?
Contact Apogee at 833-410-2428 or e-mail support@myresnet.com. You can also text Apogee at 84700. They are available 24 hours a day, 7 days a week, 365 days a year. You can also chat live with them.
Additional Technology Resources
You can also check out the Hiram Technology Resources Moodle 101 site for more resources and guides. Also, check out other resources and guides on the Help Desk Web Support page.