
Setting up my iPad
This document walks you through what the initial setup of your device will look like:

DUO Mobile Enrollment Instructions
This article includes documentation that walks you through the setup process for DUO MFA

Handling Junk Email
This document shows you how to handle junk email, and what to do if a sender who should be going to your inbox is being filtered

Connectivity Issues – HIRAM-Secure (fix)
This article walks you through reconnecting to HIRAM-Secure on a windows system when connectivity issues are experienced

Installing and Using Office 365 Applications
At Hiram, we provide all of our students with O365 Licesning. Allowing them access to the standard office products, and their own student email which allows them to send and receive emails from our staff, faculty, and students. Hiramnet password…

Student Computer Recommendations
The guidelines provided below are meant to help you determine if your existing computer will work adequately on the Hiram College campus’s network. If you have any particular questions, feel free to call the Help Desk at (330) 569-5313. Our…

ResNet Support – Contact Information
For any of your ResNet Support questions and issues, please direct them to Apogee: Call MyResNet support at 833-410-2428 Email support@apogee.com

MyResNet Quick Tips
Dear Hiram Residents, To get the most out of your new MyResnet connection, please follow these tips: MyResnet-5G: Always connect to MyResnet-5G for the fastest WiFi connection. This should be your default setting. MyResnet-2G: If you do not see MyResnet-5G,…

Apogee ResNet – Get Started
When connecting for the first time, connect your Wi-Fi to “MyResNet Start Here”